Judgment No. 3068
Decision
1. The decision of the Director of the CTA of 8 February 2010 rejecting the complainant's request for the appointment of a conciliator is set aside.
2. The case is referred back to the CTA in order that a conciliation procedure may be held as indicated under 25.
3. The Centre shall pay the complainant 2,000 euros as compensation for the injury caused by the delay in finally settling the case.
4. It shall also pay him costs in the amount of 1,000 euros.
5. The complainant's other claims are dismissed, as is the Centre's counterclaim.
Judgment keywords
Keywords
complaint allowed; decision quashed; case sent back to organisation; delay in internal procedure; conciliation
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