In assessing the impact at firm, sectoral and cross-sectoral level the report seeks to identify what arrangements can be compatible with the goals of promoting sustainable and inclusive growth. Methodologically, the report has been compiled by relying on a number of tested deskbased and empirical research tools utilizing published quantitative data, mining our existing qualitative data and conducting new empirical research in the service sector. The report builds on a legal analysis of primary and secondary sources, a state-of-the-art review of economics and comparative industrial relations research, a quantitative (descriptive) analysis of collective agreements, analysis of interview data with key informants plus documentary material at sectoral/occupational level, and original casestudy evidence at company level. In parts, the report relies on and updates research already conducted by the team on the crisis-related measures affecting labour market regulation and their potential implications for joint regulation via collective bargaining.