Publications

  1. Managing Cases and Case Managers: Technical Assistance “Improving coordination of social protection and employment service delivery in Armenia”. Instructions. (in the Armenian language)

    01 December 2022

    The Instructions have been drafted based on the specific request of the Armenian Ministry of Labour and Social Affairs and aim to assist the implementation of new processes for integrated policy approaches in Armenia. The instruments presented in this paper build on tools and procedures applied in various countries within Europe and beyond. The implementation of instruments in Armenia should contribute to the operationalisation of integrated approaches and should raise the quality of support services provided. The Instructions are regarded as integral part of other products developed within the project such as the Guide and the Assessment Report Armenia.

  2. Improving coordination of social protection and employment service delivery in Armenia and Tajikistan. Guide

    01 December 2022

    The Guide aims to assist the Republic of Armenia and the Republic of Tajikistan to build up integrated case management. Integrated case management is understood as an innovative practice which is employed collectively especially by respective agents of employment and social security to serve the most vulnerable with all available resources from both the labour market and the social protection system, and even beyond. The Guide recommends the setting up of integrated case management systems that are embedded in partnership structures.

  3. Improving coordination of social protection and employment service delivery in Armenia and Tajikistan. Guide (in the Armenian language)

    30 November 2022

    The Guide aims to assist the Republic of Armenia and the Republic of Tajikistan to build up integrated case management. Integrated case management is understood as an innovative practice which is employed collectively especially by respective agents of employment and social security to serve the most vulnerable with all available resources from both the labour market and the social protection system, and even beyond. The Guide recommends the setting up of integrated case management systems that are embedded in partnership structures.

  4. Peak-level social dialogue and COVID-19: The European experience

    11 October 2022

    This report outlines the role social dialogue played in designing response measures to the COVID-19 pandemic. Through six country case studies, it shows the value of social dialogue in times of crisis, and the pitfalls when dialogue did not take place.

  5. Newsletter #3 - October 2022

    10 October 2022

  6. Enhancing disability - inclusiveness of social protection system in Kyrgyzstan - Project brief

    30 September 2022

  7. Mental health at work

    28 September 2022

  8. Trade unions in transformation: Experiences from Europe and Central Asia

    31 August 2022

    The aim of this study is to look at seven cases of trade unions actions in Georgia, the Republic of Moldova, Ukraine and Kyrgyzstan in the years immediately before and during the COVID-19 crisis to identify lessons that can be learned for trade union revitalization and recovery from the crisis. This paper looks at positive experiences and innovative examples in a complicated trade union environment where labour and trade union rights are under pressure.

  9. Newsletter #2 - June 2022

    14 July 2022

  10. The gender pay gap in the health and care sector: A global analysis in the time of COVID-19

    13 July 2022