Being more vulnerable to external shocks, most small and medium enterprises (SMEs) in Indonesia have been finding it difficult to sustain operations due to the global financial crisis, new ASEAN China free trade area agreement and the quality of their jobs is being compromised in the process. The large majority of employment for both women and men is found in SMEs and the key to sustainable economic development that leads to effective poverty reduction lies in competitive and growing SMEs. Current research is showing that innovations in work organization, continuous workplace learning, good labour-management relations, and respect for workers’ rights are important ways of raising productivity while also promoting decent work.
The broad problem that this project will address is how to minimize the impact of the financial crisis and tight market competition by fostering responsible and thus sustainable workplace practices – economic, social and environmental – in SMEs in order to improve their productivity and competitiveness in a manner that contributes to sustainable economic development.The development objective of SCORE is that Indonesia’s SMEs are more sustainable through being cleaner, more productive and competitive and provide more sustainable and decent employment.
The project is funded by SECO, the Swiss State Secretariat for Economic Affairs. In the first year, SCORE Indonesia will implement initial pilot activities in minimum one sub sector, the Auto Parts sub sector and at least two clusters targeting 5-10 enterprises in each cluster. SCORE aims is to help Small and Medium Enterprises (SMEs) through the compact methodology and module, effective and easily implemented, so that SMEs are more productive, more competitive and cleaner, and can provide more jobs and decent work for their employees.
By the end of this adaptation task and workshop, ILO and the SCORE constituents (the Ministry of Manpower and Transmigration, Apindo and unions) are agreed that the SCORE Module Quality is adapted and ready to be delivered to the Indonesian SMEs. The modul includes:
- The meaning and basic concepts of quality and its importance to overall competitiveness and profitability.
- Knowledge on how to increase customer satisfaction by:
- Reducing production defects.
- Enhancing product and service quality.
- Delivering on time.
- Knowledge on how to promote a quality assurance culture.
- SCORE Module 2, Quality, adapted into Indonesia quality condition.
- SCORE constituent agreed with the adaptation result, including all worksheet and guidance.
- SCORE Module 2, Quality, is ready to be use in Indonesia SMEs.
For further information contact:
Mr Januar Rustandie
SCORE Project Manager in Indonesia
Tel.: +6221 391 3112 ext. 118