Launch of the Online Complaint Management System for Migrant Workers and Overseas Pakistanis

Ministry of Overseas Pakistanis and Human Resource Development has established an online complaint management system for migrant workers and overseas Pakistanis to address their complaints/grievances they face during recruitment and employment. The system will also allow the complainant to track complaint and see its status, migrant workers’ family members can also register complaint on their behalf. Ministry has developed this system with the support of ILO/EU funded project “South Asia Labour Migration Governance”.