Due to the Covid-19 pandemic and other hazards, thousands of small businesses in the tourism industry in South Africa have faced business continuity problems, cash-flow issues, job losses and temporary or permanent business closures. The study aims to identify and analyze both the barriers and drivers of resilience in the industry and to develop potential intervention strategies to address and strengthen them, in order to help small businesses recover and evolve in the face of these challenges.

This study was conducted within the ILO’s project Resilient and Sustainable Enterprises in Tourism (RESET), which is implemented by the ILO in cooperation with Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the Federal Ministry for Economic Cooperation and Development (BMZ).