Human resource development in the financial inclusion sector: Supporting managers in their HRD role
The e-MFP Human Resources Action Group and the ILO’s Social Finance Programme organized a webinar series on human resource development (HRD) in the financial inclusion sector in 2022. Throughout the series we shared the results of the Action Group’s 2021 survey on HRD practices and discussed different topics with microfinance practitioners: aligning HRD and business strategy, supporting managers in their HRD role and equal opportunities for women.
During this webinar, we summarized key actions emerging from the 2021 survey. Senior managers from FUBODE IFD (Bolivia), Al Majmoua (Lebanon) and ASKI (Philippines) shared their HR practices and lessons learned from successfully developing a strong in-house system of HR practices into their staff management processes.