Insurance for development

A majority of insurers and distributors in traditionally underserved markets still struggle to offer insurance products that are viable for them and valuable for consumers. Capacity gaps among insurers' staff are one of the factors inhibiting this progress. The online course "Insurance for Development" aims to bridge the capacity gaps of insurance professionals on business models and strategies of how to provide insurance solutions to the underserved markets.

Instructional material |
Contact(s): socialfinance@ilo.org

Training objectives

  • Possess criteria for pre-selecting possible distribution channels to access the low-income market and practice analyzing the available options
  • Identify key factors influencing demand for insurance services and analyze its implication for market research and marketing strategy
  • Reveal features that make insurance products relevant and explore the design and pricing process
  • Apply a framework for analyzing claims processes, incorporating perspectives of both business viability and client value
  • Formulate strategies of how to make impact insurance viable and articulate the business case for providing insurance responsibly

Target audience

The course targets mid-to-senior-level insurance practitioners exploring and setting up inclusive insurance programmes in their organizations. Regulatory and supervisory authorities willing to support inclusive and responsible insurance in their countries are also invited to attend. The course is also designed for financial institutions and other distributors interested in inclusive insurance. Finally, it is useful for development practitioners, funding agencies and technical assistance providers supporting projects in this field.

Methodology

  • Individual self-learning with activities, as well as group activities when applicable
  • Live Webinar, with the group and ILO trainer and/or invited speakers partners of the Impact Insurance Facility of the ILO
  • Forum discussions, self facilitated or facilitated by the tutors
  • Express test (assessment)
  • Upon completion of the course, participants receive a certificate of attendance.

Duration

The e-learning course is offered over a period of approximately 5 weeks and is structured around 5 content modules with activities and assignments.