SCORE Training focuses on developing cooperative working relations resulting in shared benefits for enterprise owners and those who work there. The SCORE Training modules cover Workplace Cooperation, Quality Improvement, Resource Efficiency, Workforce Management, Occupational Safety and Health at Work, Lean Manufacturing, Gender Equality, Responsible Business, Hospitality Coaching and Working Time. Some modules also respond to crises such as the Covid-19 pandemic. Training formats vary, modules usually include a one/two-day classroom training for managers and workers, followed by on-site consultations with industry experts that help to put the training into action in the workplace, some are self-paced online.
Since inception, SCORE Training has been delivered to over 4800 SME’s globally. This represents a total workforce of over 888,000 workers who have benefited from enterprise improvements, including efforts to develop a culture of respect, trust and communication in the workplace. SCORE Training has improved productivity up to 50% in participating SMEs and boasts an 91% satisfaction rate.
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Under ILO PROSPECTS in Jordan, ILO SCORE Training has been piloted across small and medium-sized enterprises (SMEs) in the country's agri-food sector. This video highlights the changes that SCORE has brought about in one of the beneficiary enterprises. Through classroom training and on-site consulting sessions, working conditions have improved across the factory floor, productivity has increased, and energy efficiency has improved.
The new ILO SCORE4Climate Training module provides practical information and tools to help small and medium enterprises (SMEs) improve resource efficiency, clean production and circularity, with the ultimate goal of promoting productivity, working conditions and environmental sustainability in SMEs.
This video shares highlights of results from one company that successfully implemented SCORE Training knowledge to improve their operations at every level of the business. Power Maw Shan is a family-owned and female-run tea trading company. Established in 1964, the company produces green tea and laphat over its 2 sites in southern Shan State.