Delivery work during a pandemic: delivery platform workers in Argentina - Executive summary

As a consequence of the pandemic caused by COVID-19, on March 20 the Argentine government decreed a social, preventive and compulsory isolation. This measure led consumers to turn to e-commerce, which caused a meaningful opportunity for courier and delivery work carried out through digital platforms. Further, such work was considered an essential activity and was therefore uninterrupted. This study presents the results of an ILO survey that targeted workers in this sector sector, conducted in July 2020, and compares them with findings obtained a year earlier.