Employment relationships in retail commerce and their impact on decent work and competitiveness

Issues paper for discussion at the Global Dialogue Forum on Employment Relationships in Retail Commerce: Their Impact on Decent Work and Competitiveness (Geneva, 22–23 April 2015)

This paper has been prepared by the International Labour Office as a basis for discussion at the Global Dialogue Forum on Employment Relationships in Retail Commerce and their Impact on Decent Work and Competitiveness, to be held in Geneva on 22 and 23 April 2015.

No industry has experienced greater diversification in its waged employment over the last four decades than retail commerce, where different forms of atypical, non-standard employment practices have now attained standard status.

An employment relationship exists when an employee works under the subordination and dependence of another person. It “establishes a legal link between a person, called ‘the employee’ or ‘the worker’, and another person, called ‘the employer’, to whom she or he provides services under certain conditions in return for remuneration”.