For all emergencies at both the Palais des Nations and ILO Conference sites, call 112 from an internal, fixed telephone (landline).

First aid services

The International Labour Office actively seeks to safeguard participants’ health and safety during the Conference.

Conference participants are requested to report to the Conference secretariat any situation they believe to be a safety or health hazard.

The ILO Medical Service (MEDSERV) is available to provide basic medical advice and immediate assistance in case of need. It is situated on R3 level at the North end of the ILO building.

Opening hours are 9 a.m. to 6 p.m., from Monday to Friday.

There is no access for Conference participants to the UNOG Medical Service.

To reach the ILO Medical Service, participants may take the shuttle buses between the Palais des Nations and the ILO building.

If a Conference Participant is too unwell to travel on the shuttle bus, they should ask for immediate assistance or call 112 from an internal fixed telephone.

COVID-19 preventive measures

In light of the evolving COVID-19 epidemiological situation and guidance in Geneva and the region, the Office has updated preventive measures at headquarters. The guidance follows WHO recommendations and is regularly reviewed in consultation with the Committee on Occupational Safety and Health (COSH).

General safety and health measures

• Participants should remain vigilant to minimize the risks of COVID-19 transmission and continue to protect vulnerable people.
• The ILO continues to apply all local occupational safety and health regulations and will maintain the existing preventive measures in the building related to ventilation, cleaning, and the provision of hydroalcoholic gel and masks.
• Masks are not required in conference and meeting rooms but remain recommended and will continue to be available at the information and registration desks.
• There is no limit on the number of people in lifts and other shared spaces.
• As the COVID-19 virus is still in circulation, it is recommended to keep a distance of at least one metre from other people whenever possible, to ensure regular hand hygiene and to wear a mask in public transport and crowded indoor spaces.
• Participants are reminded of the importance of respecting those colleagues who may prefer to keep a distance or wear a mask, especially in lifts and wherever space is limited.
• Participants who feel unwell should attend the conference online. If you must attend in person, we would advise that you wear a mask and respect all hygiene measures.

In case of COVID-19 or symptoms

• If you develop symptoms or have a positive COVID-19 test, you should immediately go into isolation. Please do not come to MEDSERV.
• Participants who test positive for COVID-19 and are symptomatic are required to observe ten days of isolation from the date of symptom’s onset, during which if they are well enough, they can attend the Conference remotely. Participants can return in presence on day six, provided they have no symptoms and tested negative on day five. Rapid-Antigen testing is acceptable. Wearing a mask is strongly recommended from day six to day ten.
• Participants who are COVID-19 positive and asymptomatic are required to observe five days of isolation from the date of the positive COVID-19 test, during which they can attend the Conference remotely if possible. On day six after the positive test, they may return in person if still asymptomatic. No negative test is required. Wearing a mask is strongly recommended when returning in presence from day six to day ten.

In case of COVID-19 contact

• Only close contacts within the household are considered for quarantine.
• Participants who are identified as a contact of a COVID-19 infection should participate remotely and may return to the Conference in person on day six, provided they have not developed symptoms. No negative test is required. Wearing a mask is strongly recommended when returning in presence from day six to day ten.

Disclaimer on COVID-19 measures and guidelines

• WHO has recently announced that COVID-19 is now an established and ongoing health issue which no longer constitutes a public health emergency of international concern. As a result, the preventive COVID-19 measures in place in this guide are subject to change as new advice emerges from WHO.
• The ILC secretariat will inform participants of any changes.

Medical emergencies outside of the UN premises

For medical emergencies outside of the UN premises, call 144 for an ambulance (if you are in Switzerland) or 15 (if you are in France), or go to the closest emergency medical service immediately.

Links to medical services in Geneva and France

Geneva	Link to clinics in Geneva: https://smarthug.ch/urgence Medical centres in Geneva: https://www.medbase.ch/en/centers/detail/medbase-geneve-gare-cornavin/ https://www.magellan.ch/en/ https://arsante.ch/centres-de-competence/
France	Hospitals in France: Centre Hospitalier Annecy Genevois Tel.: +33 (0) 4 50 49 65 65 Chemin du Loup, BP 14110, 74164 Saint-Julien-en-Genevois Cedex Hôpital Privé Pays de Savoie, Annemasse Tel.: +33 (0) 4 50 83 43 43 19, avenue Pierre Mendès France, 74105 Annemasse
Additional     links	• SOS Médecins Suisse: https://www.sos-medecins.ch/wdp/ • SOS Médecins France: https://sosmedecins-france.fr/ • Doctor’s directory in Canton of Geneva: https://amge.ch/ • Online appointments: https://www.onedoc.ch/en/

Insurance coverage

The ILO does not provide participants with any insurance cover for accident or illness while journeying to or from Geneva or during the period of the Conference. It is therefore essential that all participants ensure that they have adequate medical and accident insurance coverage before travelling to Geneva. Full medical services, both general and specialist are available in the city of Geneva but delegates are reminded to bring sufficient supplies of their usual medication.