Employment services

The global COVID-19 pandemic and the ensuing jobs crisis have highlighted the critical role of employment services actors - public employment services and private employment agencies - in matching workers with jobs, helping employers find the workers they need, and supporting both sides in adapting to labour market disruptions.

A framework for an effective regulation of employment services is provided by two international labour standards: the Employment Service Convention, 1948 (No. 88) and the Private Employment Agencies Convention, 1997 (No. 181). The ILO encourages Member States to ratify and implement both conventions to support  a human-centred recovery that benefits all through optimally functioning labour markets. The Conventions promote:
  • Trusted placement and recruitment services
  • A better match of skills to business needs
  • Balanced rules that enable businesses and protect workers
  • Responsible and fair recruitment Reduction of informal employment

Labour Standards: Employment Services

  1. Why ratify C88?

  2. Why ratify C181?