Employment services: Key resources

November 2021

  1. #Ratify C181

    Promoting the ratification of the Private Employment Agencies Convention No. 181

    25 November 2021

    To support optimally functioning labour markets, and to help prevent abusive and exploitative practices in labour recruiting, the ILO encourages member States to ratify and implement Convention No. 181 as the most up-to-date instrument in this area.

  2. #Ratify C88

    Promoting the ratification of the Employment Services Convention No. 88

    25 November 2021

    The global COVID-19 pandemic and the ensuing jobs crisis have highlighted the critical role of public employment services and, by extension, the ILO's Convention that supports them.

  3. Diagnostic tool and guide

    Public employment services: diagnostic tool and guide

    23 November 2021

    Running a diagnostic is an essential first step in every initiative aimed to bring about PES organizational change and improvement.

  4. Practical guide

    How to organize my job search? A step-by-step guide for job seekers and those who support them

    23 November 2021

    This guide explains how to define an effective job search strategy. It helps you understand the job market, define your targets, create your communication tools and media, use the internet, and ultimately, successfully integrate into the new company. Intended for autonomous job seekers, it can also be used as a support tool by counsellors at employment agencies around the world.

  5. Publication

    Rapid assessment of emerging needs for workers and skills in times of the COVID-19 crisis

    01 November 2021

    The result of this study indicated that there are both employment loss and demand in the midst of the COVID-19 crisis in all sectors; however, recruitment situation is difficult as there are hard-to-fill vacancies, and skills shortages remain a problem. In addition, skills gaps still meet the challenges in labour market as employees did not perform their jobs at the required level. In response to these challenges, some courses and trainings have been delivered by employers to equip their employees with skills and to prepare to deal with possible change of work conditions due to COVID-19 crisis.

October 2021

  1. Publication

    Assessment of Public Employment Services and Active Labor Market Policies in Kenya

    12 October 2021

    In the context of the PROSPECTS programme on forced displacement, the ILO and the National Employment Authority (NEA) in Kenya commissioned a comprehensive rapid assessment to determine the feasibility, nature and scope of employment service strengthening and modernization particularly in the major refugee-hosting counties of Garissa and Turkana.

  2. Publication

    Assessment of Public Employment Services and Active Labor Market Policies in Kenya

    11 October 2021

  3. Publication

    National employment policies (NEPs) - What is a NEP ?

    06 October 2021

    Infographic providing an overview of National Employment Policies (NEPs).

August 2021

  1. Publication

    Towards decent work for young refugees and host communities in the digital platform economy in Africa: Kenya, Uganda, Egypt

    12 August 2021

    This report explores job creation in the gig economy from the unique experiences and perspectives of youth and refugees, as well as from the viewpoint of digital labour and e-commerce platforms, digital training providers, start-up incubators, social partners, and policymakers.

  2. Training Toolkit on Establishing Fair Recruitment Processes

    Module 3: Public employment services and private employment agencies in a changing recruitment landscape

    11 August 2021