Social Dialogue: What works and why? A synthesis review 2002-2012

This synthesis review examines a range of ILO project and programme evaluations, as well as evidence-based studies from external institutions, to highlight successful interventions and identify challenges in the promotion of social dialogue in the workplace. The study demonstrates that the ILO is a leader in ground-breaking and innovative interventions in social dialogue. Based on the findings of the review, the authors conclude with some recommendations on sustaining the successes achieved thus far, as well as suggestions for addressing the challenges and improvements still to be tackled. [Spanish and French summaries are available]