Background paper

The Algorithmic Management of work and its implications in different contexts

This paper provides a conceptual framework for the emerging phenomenon of algorithmic management and outlines some of the implications for work, from work organisation to working conditions (job quality).

This paper provides a conceptual framework for the emerging phenomenon of algorithmic management and outlines some of the implications for work, from work organisation to working conditions (job quality). It defines algorithmic management as the use of computer-programmed procedures for the coordination of labour input in an organisation and puts it into context to discuss its usage in both digital labour platforms and ‘regular’ workplaces and companies, exploring its implications and providing a few policy suggestions. The paper argues that while algorithmic management should be understood as the digital evolution of some of pre-existing trends that have long characterised the organisation of economic activity, it is potentially disruptive. This publication contributes to the growing academic and policy literature on algorithmic management, proposing a conceptual framework for empirical investigations and a basic compass for policy making in this area.