SCORE Training focuses on developing cooperative working relations resulting in shared benefits for enterprise owners and those who work there. The SCORE Training modules cover Workplace Cooperation, Quality Improvement, Resource Efficiency, Workforce Management, Occupational Safety and Health at Work, Lean Manufacturing, Gender Equality, Responsible Business, Hospitality Coaching and Working Time. Some modules also respond to crises such as the Covid-19 pandemic. Training formats vary, modules usually include a one/two-day classroom training for managers and workers, followed by on-site consultations with industry experts that help to put the training into action in the workplace, some are self-paced online.
Since inception, SCORE Training has been delivered to over 4800 SME’s globally. This represents a total workforce of over 888,000 workers who have benefited from enterprise improvements, including efforts to develop a culture of respect, trust and communication in the workplace. SCORE Training has improved productivity up to 50% in participating SMEs and boasts an 91% satisfaction rate.
Where we are
SCORE Focus On
As of August 2023, over 921,000 workers and managers in more than 5,200 enterprises have benefited from SCORE Training, thanks to the efforts of more than 1,600 SCORE Trainers. The SCORE annual update showcases the work undertaken from 2022 to 2023, and features selected case studies and highlights, thanks to the generous inputs from many SCORE Trainers.
The new ILO SCORE4Climate SCORE Training module provides practical information and tools to help small and medium enterprises (SMEs) improve resource efficiency, clean production and circularity, with the ultimate goal of promoting productivity, working conditions and environmental sustainability in SMEs.
ILO SCORE and GIZ launched the "Support to Crisis Management for SMEs” project in Tunisia to strengthen the resilience and adaptability of 100 small businesses to address disruptions and advance economic recovery and progress
SCORE Case studies
Empowering women in the manufacturing industry: A Pakistani SME’s journey towards gender equality, workplace cooperation and decent work
13 June 2023
15 September 2022
Advancing productivity, quality improvement and decent work in Ethiopia’s garment industry - results so far.
01 June 2022