Partnerships 

  1. Why are brands interested in SCORE Training?

  2. SMEs participating in SCORE Training

  3. Trainers delivering SCORE Training

  4. Interested in becoming a SCORE Trainer or SCORE Service Provider?

    If you are interested in participating in the SCORE Programme as a SCORE Trainer or SCORE Service Provider, please contact us and we will tell you what steps are involved and the requirements for certification. We always welcome new organizations into the SCORE Programme.

In collaboration with

  1. Norwegian Agency for Development Cooperation

  2. State Secretariat for Economic Affairs - SECO

Tweets by SME Productivity & Decent Work (@ILOProductivity)

The SCORE Programme

Sustaining Competitive and Responsible Enterprises (SCORE) is an ILO global programme that improves productivity and working conditions in small and medium enterprises (SMEs). The primary goal of the global programme is the effective implementation of SCORE Training - which combines practical classroom training with in-factory consulting.


SCORE Training is a modular programme that focuses on developing cooperative relations at the workplace. The five modules cover:
  • workplace cooperation
  • quality management
  • clean production
  • human resource management
  • occupational health and safety
Each of the modules includes a joint, two-day classroom training for managers and workers and follow-up consultations with experts in the participating enterprises.

Since inception, SCORE Training has been delivered to over 3100 SME’s globally. This represents a total workforce of over 533,000 workers who have benefited from enterprise improvements, including efforts to develop a culture of respect, trust and communication in the workplace. SCORE Training has improved productivity up to 50% in participating SMEs and boasts an 91% satisfaction rate.

Learn more

Where we are

SCORE Focus On...

  1. Road to economic recovery starts with productive and resilient enterprises

    Over 2 years the project managed to strengthen the market ecosystem actors in selected sectors, addressing barriers preventing MSMEs from improving productivity, competitiveness, access to markets and global supply chains.

    ILO SCORE and GIZ launched a new "Support to Crisis Management for SMEs” project in Tunisia to strengthen the resilience and adaptability of 100 small businesses to address disruptions and advance economic recovery and progress

  2. The ILO Productivity Ecosystems for Decent Work project inaugurates Project Advisory Committee in Ghana

    On 14 September 2022, the ILO Productivity Ecosystems for Decent Work project inaugurated the Project Advisory Committee to serve as a steering committee and guide the implementation of project activities in Ghana.

  3. ILO, Governments of South Africa and Switzerland launch “Productivity Ecosystems For Decent Work” Programme

    The Productivity Ecosystems for Decent Work Programme identifies root causes of low productivity and decent work deficits and develops capacity and ownership of local and national actors to address them.

SCORE Case studies

  1. Advancing gender equality in Colombia’s dairy and construction industries

    15 September 2022

  2. Advancing productivity, quality improvement and decent work in Ethiopia’s garment industry - results so far.

    01 June 2022

  3. Renewed attention to health and safety risks and quality assurance procedures during the ongoing Covid-19 crisis leads to profitable business processes and enhanced workplace cooperation.

    28 January 2022

List all

SCORE Training and the 2030 Agenda

SCORE Training supports the vision of the Sustainable Development Goals for a better, more inclusive world. Aligning with Goal 5, 8, 9 and 12, SCORE Training helps SMEs improve working conditions and processes, particularly by mainstreaming gender, promoting decent work, achieving cleaner and more sustainable production patterns and enabling SMEs to participate in global supply chains.